Shipping & Delivery
August 14, 2024 2024-08-21 22:37Shipping & Delivery
1. Shipping Options & Rates
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Complimentary on all orders. Delivery typically takes 5-7 business days.
- Express Shipping: Available for a flat rate of [Insert Amount]. Delivery typically takes 2-3 business days.
- Overnight Shipping: Available for a flat rate of [Insert Amount]. Orders placed before [Insert Time] will be delivered the next business day.
Please note that shipping times may vary depending on your location and the availability of the items.
2. Order Processing
All orders are processed within 1-2 business days after your order is placed. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.
3. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our carrier’s website. Please allow 24-48 hours for the tracking information to update.
4. International Shipping
Gangnam Style currently ships to select international locations. Shipping rates and delivery times vary by destination. Please note that international orders may be subject to additional customs fees, duties, and taxes, which are the responsibility of the customer.
5. Delivery Issues
If your order arrives damaged or you receive the wrong item, please contact our customer service team immediately at [Insert Contact Email/Phone Number]. We will work with you to resolve the issue as quickly as possible.
If your package is marked as delivered but you have not received it, please check with your neighbors or building management. If the package is still missing, contact us within 48 hours of the delivery confirmation.
6. Returns & Exchanges
If you’re not completely satisfied with your purchase, you can return or exchange your items within [Insert Number] days of delivery. Please visit our Returns & Exchanges page for more details.
7. Contact Us
For any questions or concerns regarding shipping and delivery, feel free to contact us at:
- Email: hello@gangnamstyle.com
- Phone: +44 745 927 4858
- Business Hours: 09 am - 10 pm
Thank you for shopping with Gangnam Style!